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Accessibility Statement

Last updated: July 4, 2026

Our Commitment

True Peptides, operated by True Labs LLC, is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Measures Taken

True Peptides takes the following measures to ensure accessibility:

  • Semantic HTML structure with proper heading hierarchy throughout the site
  • Sufficient color contrast ratios between text and background colors
  • Alt text on images and descriptive link text
  • Keyboard navigable interface — all interactive elements can be reached and operated without a mouse
  • Form labels associated with their inputs for screen reader compatibility
  • Responsive design that works across devices and screen sizes
  • Focus indicators on interactive elements for keyboard users
  • ARIA attributes where native HTML semantics are insufficient

Known Limitations

While we strive for full WCAG 2.1 AA compliance, some areas of the site may not yet be fully accessible. We are actively working to identify and resolve these issues. Known limitations include:

  • Some third-party content (payment processor forms, Google Maps autocomplete) may not be fully accessible
  • Older PDF documents (COA certificates) may not be fully tagged for screen readers

Feedback

We welcome your feedback on the accessibility of the True Peptides website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Please use our contact form to reach us with any accessibility concerns.

We try to respond to accessibility feedback within 3 business days.

Compatibility

This website is designed to be compatible with the following assistive technologies:

  • Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

The site is built with modern web standards and is best experienced with current versions of Chrome, Firefox, Safari, or Edge.

Enforcement

This statement was prepared based on a self-assessment. We are committed to making our website accessible in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. If you are not satisfied with our response to your accessibility concern, you may file a complaint with the relevant enforcement authority.